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  • Generational Differences: Bridge the Divide and Sidestep Legal Landmines
    May 1, 2024 1:00pm
     • Learn how to leverage generational differences to enhance performance.
    • Explore leadership skills to help capitalize on generational differences.
    • Work as a team to find common ground.
    • Walk through various real-life examples to help you navigate legal challenges.
    • Explore and tear down common preconceptions related to generational differences.
    • Learn how to create programs that cater to the different generations.  Learn More

  • Tough Talks: A Manager’s Guide to Mastering Uncomfortable Conversations
    May 2, 2024 1:00pm
     • The “9 Rules of Engagement” for successfully handling employee discussions.
    • Using “perception management” in your favor to frame difficult coversations.
    • How using the power of guilt (rather than anger) can help employees assume responsibility.
    • A legally safe script to use when employees want to talk “off the record” about an issue.
    • “New supervisor syndrome” and how to address new managers differently than experienced ones.
    • The 3 practical steps for discussions that stop attitude and entitlement problems in their tracks.  Learn More

  • Minimize Discrimination While Maintaining Civility and Compliance
    May 7, 2024 1:00pm
     • Establish an all-inclusive DEI policy to support employees, applicants, and customers of different genders, races, ethnicities, abilities, religions, cultures, ages, sexual orientations, backgrounds, experiences, and expertise.
    • Eliminate unlawful bias against anyone and cultivate a culture of civility and respect.
    • Boost performance by unleashing the power of differences in employees from Gen-Z to boomers.
    • Hire, mentor, and promote staff who reflect the communities you serve.
    • Write and implement effective best practices-based DEI policies and procedures.  Learn More

  • Employee Handbook Checklist: Required Changes and Common Mistakes
    May 8, 2024 1:00pm
     • Essential updates.
    • Supreme Court-related changes.
    • Employee leave.
    • Remote work and attendance.
    • Diversity, equity and inclusion.
    • Accidental contracts.
    • Dress and grooming.
    • Sexual and other harassment.
    • Speech and civility rules.
    • Overtime.
    • Handbook maintenance.
    • Common mistakes.  Learn More

  • Keep Negativity From Infecting Your Workplace
    May 21, 2024 1:00pm
     • Signs that your office may be infected with negativity.
    • The hidden costs of a chronic negativity problem.
    • Diagnosing what makes some people so negative.
    • Employees from the dark side: Whiners, complainers, critics and pessimists.
    • Active troublemakers: Tattletales, gossips, bullies and rabble-rousers.
    • Effective weapons in the war against negativity.
    • How you may actually be rewarding your employees’ negative behavior.
    • 5-step behavioral coaching process that really makes an impact.
    • How to re-engage resentful employees by flipping their “motivational switch.”
    • Using the Team Turnaround process to “disinfect” an entire group.
    • Termination: When removing the cause is the only cure.
    • Recognizing systemic problems: Signs of a toxic workplace.
    • Strategies for saving your sanity in a toxic organization.  Learn More

  • W-4s: Your Guide to Accurate Withholding (Every Time)
    May 23, 2024 1:00pm
     • What’s new about the W-4 process, electronic W-4s and how to quickly get into compliance.
    • What parts of the form employees should complete if they have side gigs.
    • What those W-4 worksheets are about and how they affect withholding. 
    • How to explain these changes to employees.
    • What to do if employees never update W-4s. 
    • Life changes may mean employees must refile their W-4s.
    • Are your withholding processes correct?
    • How do you handle supplemental pay?  Learn More

  • The I-9 and Immigration Compliance Workshop
    May 29, 2024 1:00pm
     • The development of taskforces headed by Immigration & Customs Enforcement (ICE) has led to a dramatic increase in enforcement activity.
    • The latest enforcement trends, including how ICE auditors are conducting audits and what they're looking for.
    • What can you do if you find you have missing or incomplete Forms I-9?
    • How to revise your I-9 and E-Verify policies and procedures in light of new changes.
    • What is the new “alternative procedure,” and how can you use it to improve your compliance efforts?  Learn More

  • Legal Requirements of Job Descriptions
    May 30, 2024 1:00pm
     • The 5 benefits of a good job description.
    • The 4 federal laws that require accurate, up-to-date job descriptions, including the new Pregnant Workers Fairness Act.
    • Which words create liability, and which words help you.
    • 4 simple steps to create accurate and defensible job descriptions that match industry standards and local variations.
    • How to define “essential functions” for ADA and FMLA purposes.
    • Exempt or not? The right language to lock in an employee’s exempt FLSA classification. Hint: You don’t need to state which exemption you’re claiming, but you do need to know as you list duties for the job.
    • Descriptive but functional language. Why job descriptions should use language that’s function-based and avoids coded words like “aggressive” and “fearless,” which can be seen as racist or sexist.
    • Should they include disclaimers? Yes, and we’ll provide a sample you can include.
    • Why the annual review should always include a reassessment of the job description. This is your chance to fix errors, evaluate changes and rest easy knowing your employee can’t trap you with surprise overtime, misclassification or other wage-and-hour complaints.
    • Why you need employee input, review and buy-in. Nothing protects like an employee’s acknowledgement that their job description is accurate and complete.
    • Resources for better descriptions. There are resources that help you create new positions or check that current positions are properly described.  Learn More

  • The Employee Lifecycle: Driving Engagement from Day One and Beyond June 4, 2024 1:00pm
    Business Management Daily webinar    
  • Managing Aging Workers While Preventing Discrimination June 5, 2024 1:00pm
    Business Management Daily webinar